Last Updated: 24/12/2025
Welcome to Fix My Speaker (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, protect, and store your information when you use our website and sound-based tools (the “Service”).
By accessing Fix My Speaker, you agree to the practices described below.
1. Information We Collect
Fix My Speaker collects minimal data to operate the website effectively and safely.
a) Information You Provide Voluntarily You may provide personal data when you:
- Contact us via email
- Submit feedback or support requests
We may collect:
- Your name (if provided)
- Your email address
- Any message content you submit
b) Information Collected Automatically When you use the website, we may automatically collect:
- IP address (may be anonymized)
- Browser type and version
- Device information (mobile, tablet, desktop)
- Operating system
- Pages visited & time spent
- Referrer URLs
- General location (city-level, if analytics is enabled)
- Cookies and similar tracking technologies
Fix My Speaker does not collect any microphone data, audio recordings, or internal device files.
c) Sensitive Data We do NOT collect any sensitive personal data such as:
- Financial information
- Health or medical data
- Biometric identifiers
- Political or religious beliefs
2. How We Use Your Information
We use collected data for:
- Responding to your inquiries or feedback.
- Improving website performance.
- Ensuring compatibility with different devices.
- Monitoring system security and preventing misuse.
- Tracking basic analytics (traffic, usage patterns).
- Complying with legal requirements.
We never sell your personal data.
3. Cookies & Tracking
Fix My Speaker may use cookies to:
- Improve functionality
- Understand traffic and device behavior
- Help diagnose technical issues
You can disable cookies in your browser at any time. A separate Cookie Policy can be generated upon request.
4. Legal Basis for Processing (GDPR)
We process personal data based on:
- Consent: When you choose to contact us.
- Legitimate Interest: Improving site performance and preventing abuse.
- Contractual Necessity: Responding to user requests.
- Legal Obligation: If required by law.
5. Sharing Your Information
We may share data only with GDPR-compliant service providers such as:
- Website hosting providers
- Security/firewall services
- Analytics tools (e.g., Google Analytics)
- Email handling providers
These third parties may access data only as needed to perform their services. We do not share personal information with advertisers or sell any data.
6. Data Retention
We retain personal data only as long as necessary to:
- Respond to messages
- Maintain communication history
- Improve website performance
- Fulfill legal obligations
Data is securely deleted when no longer needed.
7. Security of Your Information
We take privacy and data protection seriously by using:
- SSL encryption
- Secure hosting and firewall protection
- Limited access to personal data
- Regular monitoring for security risks
While we take precautions, no technology is 100% secure.
8. Your Rights Under GDPR
If you reside in the EU, you have the right to:
Access Request a copy of your personal data.
Rectification Correct inaccuracies.
Erasure (“Right to Be Forgotten”) Request deletion of your data.
Restrict Processing Limit how your data is used.
Object Object to processing based on legitimate interests.
Data Portability Receive your data in a machine-readable format.
Withdraw Consent You may withdraw consent at any time.
To exercise your rights, contact:support@fixmyspeaker.com
9. Children’s Privacy
Fix My Speaker is not intended for children under 16. We do not knowingly collect information from minors. If a child has submitted data, contact us for immediate removal.
10. Third-Party Links
Fix My Speaker may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
11. International Data Transfers
Your data may be processed outside the EU. When this happens, we ensure appropriate safeguards such as:
- Standard Contractual Clauses
- Verified GDPR-compliant processors
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page with a new “Last Updated” date.
Your continued use of the Site means you accept the updated policy.
13. Contact Us
For questions about this Privacy Policy or GDPR requests, contact:
Email:support@fixmyspeaker.com