Last Updated: 24/12/2025
This GDPR Compliance Policy explains how Fix My Speaker (“we,” “our,” or “us”) collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) for users located in the European Union (EU).
Your privacy is important to us. By using our website, you consent to the practices described in this policy.
1. Data We Collect
Fix My Speaker is designed to be simple and minimal. We only collect data necessary to maintain and improve the website.
a) Information You Provide We may collect personal data if you:
- Contact us via email or form
- Submit feedback or inquiries
This may include:
- Your name (if provided)
- Your email address
- Your message or details you voluntarily submit
b) Automatically Collected Data When you use the website, the following technical data may be automatically collected:
- IP address (anonymized if possible)
- Browser name and version
- Device type (e.g., mobile, tablet)
- Operating system
- Pages visited and time spent
- Referring websites
- General location (city-level or region-level)
- Cookies (where required by law)
c) No Sensitive Personal Data We do not intentionally collect sensitive information such as health data, biometric data, political opinions, etc.
2. Legal Basis for Processing Personal Data
Under GDPR, we process personal data using the following lawful bases:
- Consent: When you contact us or accept cookies.
- Legitimate Interest: To improve performance, prevent abuse, and understand traffic behavior.
- Contractual Necessity: When responding to user inquiries.
- Legal Compliance: To meet legal obligations.
3. How We Use Your Data
Fix My Speaker uses personal data only for essential purposes, such as:
- Responding to emails or support requests.
- Improving website performance and stability.
- Detecting and preventing abuse, spam, or misuse.
- Understanding traffic and device compatibility.
- Enhancing user experience.
- Maintaining legal compliance.
We never sell personal data.
4. Cookies & Tracking
We may use cookies or analytics tools to:
- Analyze traffic
- Improve performance
- Ensure compatibility across devices
- Track basic usage metrics
Visitors can disable cookies through browser settings. For full details, see our Cookie Policy (available on request).
5. Sharing of Data
We may share data only with trusted third parties, such as:
- Website hosting providers
- Analytics services (e.g., Google Analytics)
- Spam filtering or security tools
- Content delivery networks (CDNs)
These partners follow GDPR requirements and access only the data necessary to perform their services. We do not sell or rent user data.
6. Data Storage & Retention
We store personal data:
- Only as long as necessary to fulfil the purpose.
- And only as long as required by law.
Email messages may be retained to maintain communication history, but users may request deletion at any time. When no longer needed, data is securely deleted.
7. Your GDPR Rights
If you reside in the EU, you have the right to:
Access Your Data Request a copy of the personal data we hold.
Correct Your Data Request correction of inaccurate information.
Delete Your Data (“Right to Be Forgotten”) Ask us to remove your personal information.
Restrict Processing Limit how we use your data.
Object to Processing Object to data collection based on legitimate interest.
Data Portability Request your data in a structured, machine-readable format.
Withdraw Consent If you previously granted consent, you may withdraw it at any time.
To exercise any of these rights, contact us at: support@fixmyspeaker.com
8. Security Measures
We take data protection seriously and apply:
- SSL encryption
- Secure hosting
- Regular monitoring
- Firewalls and anti-abuse tools
- Limited access to stored data
While we follow industry standards, no online service is 100% secure.
9. International Data Transfers
We may store or process data outside the EU. When doing so, we ensure appropriate safeguards, such as:
- GDPR-compliant service providers
- Standard Contractual Clauses (SCCs)
- Adequate legal protections
10. Children’s Data
Fix My Speaker is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately.
11. Changes to This Policy
We may update this GDPR Policy. Any changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website indicates acceptance of the updated policy.
12. Contact Us
For questions or GDPR-related requests, contact:Email:support@fixmyspeaker.com